About Our Practice & Patient Information
Our Mission
We are committed to our patients. We have structured our practice to provide a high quality in dentistry at a reasonable cost and within the framework of efficient service.
The practice is orientated to providing comprehensive dentistry for the whole family and for all individuals in the community while at the some time maintaining the highest possible standard in infection control procedures.
The practice is orientated to providing comprehensive dentistry for the whole family and for all individuals in the community while at the some time maintaining the highest possible standard in infection control procedures.
Our Philosophy
We are "middle of the rood" in our approach to treatment and this reflects significant flexibility in how we care for our patients. Treatment is planned according to the patients' needs and their affordability. In short, we are "patient orientated" rather than "tooth orientated", keeping our patients' welfore as paramount.
Emergency
Each dentist, on any working day, has set aside a particular time for treating emergencies. For the convenience of patients each dentist has a different emergency to his or her colleagues. However should your dentist's emergency slot already be filled, or should that particular hour be unsuitable for you, then one of the other dentists could always attend to your emergency and then refer you back to your regular dentist to continue the treatment.
Cancellation of Appointments
We require 24 hours notice for the cancellation of regular half-hour appointments and 1 weeks notice for the cancellation of longer appointments (such as 3-hour appointments). An extra fee may be charged.
Please remember that missed appointments and late arrivals inconvenience other patients who are then deprived of their own valuable treatment time.
Please remember that missed appointments and late arrivals inconvenience other patients who are then deprived of their own valuable treatment time.
New Patients
We welcome new patients to our practice.
We would request that new patients arrive 15 minutes earlier for their first appointment in order to complete a rather thorough medical and dental history form.
We would request that new patients arrive 15 minutes earlier for their first appointment in order to complete a rather thorough medical and dental history form.
Appointment Scheduling
We prefer to schedule your regular six-monthly check-ups a full six months in advance. This enables you, as a patient, to select both the time and the day of the week that suits you the best, well in advance, thus providing you with the utmost convenience.
Our secretary will then phone you two weeks before to confirm your six monthly check-up appointment. For infection control purposes we now schedule longer appointments than in the past to allow for adequate time between changeover of patients. As a result our appointments are now booked further ahead than previously.
Our secretary will then phone you two weeks before to confirm your six monthly check-up appointment. For infection control purposes we now schedule longer appointments than in the past to allow for adequate time between changeover of patients. As a result our appointments are now booked further ahead than previously.
In these areas, smoking, eating and drinking are not permitted for health reasons.
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Address
Level 1, 60 Willoughby Rd, Crows Nest
Level 1, 60 Willoughby Rd, Crows Nest
Hours
Monday 8am-6pm
Tuesday 8am-6pm
Wednesday 8am-6pm
Thursday 8am-6pm
Friday 8am-5pm
Saturday 8am-12pm
Closed Sundays & public holidays
